How We Help

Whatever you're trying
to do with technology

These are some of the things people call us about most often. But really, if it involves technology and you need help, just ask.

seriously, there are no dumb questions here

01Fixing what's broken

Fixing what's broken

You know those things that have been bugging you for months but never seemed worth calling someone about? That's exactly what we're here for.

WiFi that keeps dropping or has dead zones

Email that won't work or is full of spam

Devices that won't sync with each other

Computers running slow or acting strange

Printers that refuse to cooperate

Software that's not behaving right

02Learning AI tools

Learning AI tools

ChatGPT, Claude, and other AI tools everyone keeps talking about aren't just for young tech people. We'll show you how to actually use them for things that matter to you.

Writing help — letters, emails, even that memoir you've been thinking about

Research — getting answers to questions, learning about topics

Organizing — sorting through information, making decisions

Creative projects — brainstorming, editing, getting unstuck

03Photo and memory projects

Photo and memory projects

Thirty years of photos scattered across phones, computers, drives, and shoeboxes? We get it. Let's organize them so you can actually find and enjoy them.

Organizing digital photos across all your devices

Scanning and digitizing old prints and slides

Setting up proper backup systems so nothing gets lost

Creating photo books, slideshows, or digital albums

04Staying connected with family

Staying connected with family

Technology should bring you closer to the people you love, not frustrate you. We'll help you feel comfortable with video calls, messaging, and sharing photos with family.

Video calls — FaceTime, Zoom, Google Meet, whatever your family uses

Family group chats and messaging apps

Sharing photos with kids and grandkids

Setting up shared calendars and family organizing tools

05New device setup

New device setup

That new computer, phone, or tablet sitting in the box? We'll set everything up, transfer your stuff, and make sure you actually know how to use it before we leave.

Computer setup — Mac or PC, new or replacement

Phone and tablet setup — transferring everything from your old device

Getting all your devices talking to each other

Teaching you how everything works, at your pace

06Audio and home tech

Audio and home tech

Speakers, TVs, streaming services — all the stuff that should work together but sometimes doesn't. We'll get it sorted and show you how to use it.

Setting up and connecting speakers throughout your home

TV and streaming service setup — Netflix, Apple TV, etc.

Smart home basics — if you want them

Getting everything to work together seamlessly

07 — Ongoing Support

Someone to call when something goes wrong

Sometimes the most valuable thing is just having a trusted person you can call when something weird happens. That's what we're here for.

You don't need to figure out technology alone. With ongoing support, you'll have someone who knows your setup, knows your devices, and can help quickly when something comes up. Think of it like having that tech-savvy friend you always wished you had — except this one actually answers the phone.

Don't see what you need?

These are just the most common things people ask about. If you have a technology question or project that doesn't fit neatly into any of these categories, just ask. If we can help, we will. If we can't, we'll tell you honestly and try to point you in the right direction.

^ we've been surprised by what we can help with!

let's figure this out together

Ready to get started?

Tell us what you're working on or what's frustrating you. We'll figure out the best way to help.